Local Company News from OneShield : Customer Demand for Increased Collaboration Opportunities Inspires Launch of OneShield Wiki

Local Company News Written by Webmaster
Tuesday, 09 March 2010 13:18

March 9, 2010 1:15:00 PM

Customer Demand for Increased Collaboration Opportunities Inspires
Launch of OneShield Wiki

New Offering Elevates Service Levels and Builds Dragon Community

WESTBOROUGH, MA -- (MARKET WIRE) -- 03/09/10 --  OneShield, Inc., the
developer of OneShield Dragon(R), an innovatively modern, rules- and
tools-based, data-driven policy management solution, is pleased to
announce the launch of the OneShield Wiki -- a collaborative user
community for OneShield employees and clients to share information,
resources, questions and ideas.

With a new generation entering the workforce and becoming consumers,
the way the world communicates is changing. On-demand information,
such as that offered by the OneShield Wiki, is now the norm. Easy to
search, navigate and populate, the OneShield Wiki is a comprehensive
source of training materials, shared documents and resources, contact
information and complete documentation on Dragon components,
functionality and architecture.

"Client contributions and ideas have always been the foundation of
OneShield's success," said Vivek Gujral, chief technology officer and
co-founder of OneShield. "Collectively, the information that can be
created, shared and built via the OneShield Wiki is greater than what
we alone can push out. Essentially, the Wiki establishes a 24x7x365
user group which will function not only as a repository for ideas
about improvements and new developments that can be made to OneShield
Dragon, but also as a resource for customers who want to share ways
they are using the product to proactively solve business problems in
the insurance industry."

It was at OneShield's May 2009 User Group that the idea of launching
a Wiki for internal and external customers was first suggested. Since
then, OneShield has created and populated the OneShield Wiki with
information and taken steps to ensure necessary security measures are
in place to protect sensitive information. OneShield also conducted a
Beta test of the Wiki with a specialty lines division of a leading
U.S. Tier 1 insurance company during the past several months. After
successful testing, the OneShield Wiki becomes available today to the
entire OneShield client base and staff.

"There are some really helpful resources out there, including a
Glossary of Insurance and Dragon terminology," Gujral added. "I'd
love to say it covers everything from 'A to Z' but it starts with
Abandonment and goes as far as Youthful Coverage currently. Someone
could add a Z term any minute though."

For further information, please contact Meaghan Kenagy at
508.475.0188 or mkenagy@oneshield.com.

About OneShield

OneShield provides browser-based solutions to automate the sales and
service of insurance and bond products for insurance carriers, major
brokers, and managing general agents. Its flagship product, OneShield
Dragon(R), is a tools-based, data-driven insurance underwriting,
policy administration, rating and workflow engine. Dragon provides
configurable and modifiable options to meet today's goals and to
adapt to future demands. OneShield has offices in Westborough, MA,
Glastonbury, CT and Gurgaon, India. For additional information, visit

Media Contact:
Jennifer Overhulse-King
St. Nick Media Services

Last Updated on Tuesday, 14 September 2010 11:39